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Data Management: Access Databases & CRM Systems

From Initial Contact to Launch and Beyond

  • Interview

    We meet with you face to face, or via phone if necessary, to discuss your wish-list for your database application. We have a comprehensive check-list to really make you think about the look, feel, functionality, what you need to achieve, who needs to use and view the system and a detailed list of the reports required from the system. 

  • Recommendations

    Following the meeting, we work through all your answers to construct a proposal which answers all points from the interview. We use Microsoft Access because of its scalability and versatility so it is easy for us to make appropriate suggestions.

  • Quotation

    If you like, we can provide two quotes: one including everything on your list and a second to outline the essentials. We do this because it gives clients a clear picture of what they will get for their money and an understanding we have really thought about their situation carefully.

  • Build to Beta Version

    After our proposal is accepted, we require a 50% deposit so we can start building the database application. We provide a regular testing versions so clients can track progress and we also provide a system for feedback so clients can advise us of issues during the early stages.

  • Refinement

    As work nears completion the client has the opportunity to test and use the website until all stakeholders are ready to signoff. However, common occurrences are requests to make significant changes simply because the client see their emerging solution. Hence, the wish-list often grows. It is quite exciting when this happens for two reasons: we know we have done a great job in bringing their dream to life and they can envisage more possibilities.

  • Launch

    To launch the new database application we require the remaining 50% balance of payment. Once all accounts are settled we install the database onto the clients computers.

  • Support

    Our work doesn't end there. If you want, we train you how to make minor adjustments yourself, for example, text updates are common and routine. We also fix any unforseen issues free of charge and we can also make major changes on the basis it's a new project.

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