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Data Management: Access Databases and Zoho CRM

Customer Relationship Management

Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency, and reduce costs with the right answers, right now.

It refers to a systematic approach to handling customer relationships, it also includes a holistic approach to business strategy.

Why implement it?

  • Reduce Sales Administration

    Includes managing leads and prospects, forecasting, email campaigns and their effectiveness, processing orders and quotes.

  • Customer Service Teams

    Using our all-in-one solution, you no longer have to waste your time remembering multiple logins, installing updates, or syncing disconnected systems. We give you everything you need, when and where you need it.

  • Better Business Intelligence

    Reports to aid decision making are easily compiled, forecasts for sales deliveries and productions readily available, KPIs are harder to ignore, achievers are more consistently recognised.

  • Consistent systems and processes

    An on-line system means everyone is connected and no-one has their own way of doing things. Routine workflows and tasks can be automated.

  • Manage your business anywhere

    Mobile access is readily available. With a web-based interface, you can take care of business on-the-go, without the hassle of setting up servers or installing updates. From the other side of the world, all you need is an internet connection to grow your Online Business.

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