How can we deliver training to you?

• General
  • All of our courses are conducted in a "hands-on" learning fashion. Our seasoned and experienced instructors cover topics by explaining and demonstrating, then having each person try out on his or her own computer what is covered. Practical business examples are used as exercises throughout the day. Each person is provided with a course reference book for use during the course.
• Pre-course assessment
  • We can provide self-assessments before any training and provide you with a recommended list of topics your staff should be taught. This eliminates the unnecessary areas whether basic or advanced if no-one needs or wants to learn them, thus saving you money and keeping staff happy.
• One-on-One Private Computer Training
  • Training is customized to each user's individual needs and is most useful for those who are self-taught, who are not comfortable in a group setting, or who cannot dedicate an entire day for training.

  We cover only the areas you want at your pace: flow-charts in PowerPoint; lists in Excel; or work through a list of questions and frustrations on Windows – whatever will give you the biggest productivity boost.

  Example 1

  The CEO of a medium-sized company who wanted to improve his computer skills. We scheduled a number of sessions over a four-month period and started with relevant computer concepts and terminology. We then covered email, including topics such as replying to a message and including an attachment. We also showed him how to access web sites and search for information using Internet Explorer. After each session we developed a summary that contained step-by-step instructions for the topics we had covered. This document was used as a reference on an on-going basis.

  Example 2

  A solicitor in a law firm required a better understanding of computer concepts and terminology. We started with the basics of computer hardware and software and used this as a foundation to cover email, the Internet, creating a PowerPoint presentation, and the basics of using Word.

• Roaming Training
  • Businesses book a trainer to visit staff at their desks. People are in familiar surroundings and have relevant paperwork at their finger tips. Each person compiles a list of questions and frustrations as they work with their computer.

  Example 1

  The CEO of a medium-sized company who wanted to improve his computer skills. We scheduled a number of sessions over a four-month period and started with relevant computer concepts and terminology. We then covered email, including topics such as replying to a message and including an attachment. We also showed him how to access web sites and search for information using Internet Explorer. After each session we developed a summary that contained step-by-step instructions for the topics we had covered. This document was used as a reference on an on-going basis.

• “Dr’s Surgery” Training
  • The trainer is setup in the meeting or board room and staff attend one at a time to ask any questions about any Microsoft Office product. It is similar to ‘roaming training’ except the training takes place in an out of the way location.

  This is popular because there are no interruptions from phones or people passing through and your staff and trainer can talk at a normal volume.

  Example

  In a real-estate office, several staff need to ask questions about a range of topics in various Microsoft programs. A PC is setup in the meeting room and people come and go throughout the day. A general roster is setup and as one finishes, they inform the next person of their turn.

• Block Training
  • Training is conducted on-site in a meeting or board-room and the day is divided into various topics and interested personnel come and go to attend the topics that interest them. This is very useful where staff is knowledge in many areas but need further knowledge in key topics.

  Computer Training Enterprises will provide a standard survey which staff may complete beforehand and the most popular topics are covered on the day.

  Example

  A commercial cleaning business has various staff with some skills in Word, Excel, and PowerPoint. Many people want to learn mail-merge in Word and PowerPoint, the sales staff wants to learn more about animation in PowerPoint, and the accounts and admin staff want to learn about macros and reporting options in Excel. The day is booked and planned to cover Word from 9:00 AM to 11:00 AM, PowerPoint from 11:15 AM to 1:00 PM and Excel from 2:00 PM to 5:00 PM.

• Class Training
  • The trainer conducts an ‘off-the-shelf’ course extending one or two days depending on the curriculum. Topics are set, each attendee uses a training manual and at the conclusion these are returned to the office library to be available for general reference.

  Example

  In a business in the suburbs, the manager decides to run a general staff development program part of which involves using Word, Excel, PowerPoint, and Access. It is determined that booking a trainer to provide on-site training is more cost effective than sending staff into the city so a series of courses are booked over a period of six months to cover all programs for all staff from Introduction to Advanced level.

   

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