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Software Training Terms and Conditions

  • Fees
    • Full course fees must be paid prior to attending a course.  Refunds will not be issued for non-attendance.
  • Guarantee
    • If you are not completely satisfied with the training you have received, please notify us with ten (10) business days of the class date and we will provide you with repeat training at no additional charge, on seat available basis.
  • Cancellation/Transfer Policy
    • Computer Training Enterprises reserves the right to cancel or reschedule any course due to extenuating circumstances. If a course is cancelled or rescheduled, students will be notified individually at the earliest possible time. In the event of a course cancellation, you may apply the fees to an alternate course or receive a full refund. In the event that a student is unable to attend a course they may substitute another individual, without penalty. Computer Training Enterprises requires at least one day's notice of a student substitution. The substitute student must still meet the prerequisite requirements of the course.  
    • A student may cancel/transfer their registration, without penalty, provided that a minimum of five (5) days written notice is given. Student cancellation less than five (5) days in advance will result in a charge of 50% of the course fee listed on our schedule.
  • Administrative Fees
    • A $25.00 administration fee will be charged for any returned cheque (includes NSF and stop payments).


 

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